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Business

Customer Service - A Dying Art

Business Advice 29 February 2012

A couple of weeks ago I went to Queenstown in New Zealand for a week, mainly to celebrate my birthday somewhere different. And what a great place it is.

Lots to do (bungy jumping was a must) and some of the most beautiful scenery.
Read more: Customer Service - A Dying Art
Growing or Groaning? Its your choice

Growth Strategies 15 August 2011

I heard a funny story from my friend Rob Nixon. It went like this...he took the kids to a movie.

On the way out 2 of the 3 kids were mucking around in this tiny school bus.
Read more: Growing or Groaning? Its your choice
Privacy - Its Your Business

Business Advice 23 March 2015

A major concern for nearly everyone is their privacy. Be it our personal details on the internet, someone seeing us in the shower, or our medical records, theres certain information we want know only to the select few we choose.

How do we apply this principle in business, and making sure that as business owners were abiding by the law? And not only the law, but ethically also?
Read more: Privacy - Its Your Business
Service Please!

Business Advice 6 October 2014

Service is a part of every business that customers and clients seem to either rave or rant about. Mainly when it comes to retail and food, but it certainly goes much broader than that.

How important is it? I say much more important than you might think!
- Business
- Business Revenue
Read more: Service Please!
Stress Change

Business Advice 12 March 2017

Lately theres been a fair bit of stress in my life; enough to potentially drag me down and bury me underneath it.

But its not been of my doing, and this morning listening to a podcast by Barbell Shrugged (who's have thought, huh??) on diet and nutrition, I realised why Ive been able to work through it.
Read more: Stress Change
Testing the Marketing

Business Advice 5 March 2015

I've seen over the years that theres no right or wrong when it comes to marketing. What works for one type of business may not work for another.

What I've seen for sure is that rarely can you do just one thing once and expect that the buyers are going to come flooding through the doors, virtual or otherwise.
Read more: Testing the Marketing