Insights on Similar Topics

I have recently been talking to retail clients about how hard they are finding business over the last year or 2 and especially over the last few months. The most obvious cause of this is the uncertainty in global economies and lack of consumer confidence.

We also have the cloud of the new carbon tax with no one really certain how this will affect our costs of living. 

If you’re in business then you have likely heard the saying, “Profit is important but cash is King”.

And, generally speaking, we agree that cash is often the most determining factor in the success or failure of a business.

A couple of weeks ago I went to Queenstown in New Zealand for a week, mainly to celebrate my birthday somewhere different. And what a great place it is.  

Lots to do (bungy jumping was a must) and some of the most beautiful scenery.

When was the last time that you took a critical look at you business premises?

I suspect the answer, unless you're in a franchised business or a shopping centre, is never.

So what do your customers think when they come to buy from you or make use of your services??

Service is a part of every business that customers and clients seem to either rave or rant about.  Mainly when it comes to retail and food, but it certainly goes much broader than that.

How important is it?  I say much more important than you might think!

Caught in the economic downturn?

The key to operating a successful business and making money in an economic downturn or recession is to know where your business performs well and where it can improve.